GrabBee X+ trouble - how to get it working with XP SP2 (and maybe SP3)

If you are having problems with your grabbee appearing as a 2801 device or something similiar, this is what worked for me..

First, unplug your grabbee and uninstall all software related to it (jukebox, usb audio/video driver, etc)
Click here to go to the VideoHome website with the latest driver, download it (this will take some time as they seem to have slow servers) Install this driver and reboot. Now plug your Grabbee back in. This is strange but it worked for me: go to Device Manager (start, run, type "devmgmt.msc" and hit enter) under Sound, video and game controllers find 2801 USB device (or something similiar) and right click on it. Choose properties and click on the Driver tab. Next click on update driver, then choose advanced on the wizard. Next click "I will choose the driver to install" at this point you may have a choice of a USB 2801 device or a GrabbeeX+, choose GrabbeeX+ then click "have disk". Browse to where you downloaded the updated drivers and drill down to "Manual driver" then "32 bit" (or 64 if you're on 64 bit windows I would guess!) and click OK. Click next and the new driver should now install. When this is finished close device manager and insert the CD that came with you grabbee and browse to the "AP Software" folder and run Setup.exe, to install the video jukebox program. There is an updated version of this on the videohome website but it did not work at all for me. Once that is installed run the jukebox software and it should now be working!

Leave a comment if this helped you or if you have any suggestions to improve this method!